Support

My internet is not working!
What can I do?

Helpful things to check:

Download our Internet First Aid checklist and save
or print it so you can access it if you are experiencing
Internet problems.

> Internet First Aid (pdf file)

> How to use Webmail (pdf file)

> Set up your email using Microsoft Outlook 2010

> Set up your email using Outlook Express (pdf file)

> Set up your email using Microsoft Outlook (pdf file)

> Set up your email using Windows Mail - Vista (pdf file)

> Set up your email using Windows Live Mail (pdf file)

> How do I change my password in Outlook, Outlook Express and
   Windows Mail (pdf file)

> How to manage your Outlook/Express while on holiday (pdf file)

> Set up your email on Linux (pdf file)

> Tips for setting up your wireless router (pdf file)

To be able to read pdf files you may have to
download a pdf reader (free) from www.adobe.com

Please also refer to our FAQ

Support desk:  0800 SCORCH (0800 726 724)

Primary DNS: 27.110.127.200
Secondary DNS: 27.110.127.201