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RBI Firmware Local Instructions - Fast, Reliable Internet for Rural NZ - Scorch
RBI Firmware Local Update Instructions
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Important things to know


Local Update Instructions


Step 1

To complete a local update you first need to download the firmware update file to your desktop or laptop computer.

Using a web browser, open the link below to download and save the file to your computer –

Please note the location of the file that has been saved on to your computer as you will need to access the file shortly. The location can vary depending on operating system and user settings, however in most cases this will be the “Downloads” folder located within your Documents or User folder.



Step 2

Using a web browser, log into your modem using the address
You will see the below page (or a similar page).


In some cases your modems address may be customised,
please try or if the above default address does not work.


Step 3

Click Log In located in the top right corner and proceed to log in as an admin user

The default username is admin
The default password is admin

If you have customised the password, use your custom password instead.


After pressing Log In you may receive a prompt asking you to change the password, click Later.


Step 4

Click the Update tab located along the top menu bar.



Step 5

Click the Local Update button on the left hand side, followed by clicking Choose File.


Navigate to the location of the saved firmware update file from step 1. Select the file and click open.
You should then have the file loaded ready to update as pictured below.


Now click Update.


Step 6

The firmware update will begin installing on to your modem. This can take 5 to 10 minutes.
Do not close the browser or unplug the modem while the update is in progress.



Step 7

Once completed, you will see a notification that update is done.



All Done

At this stage the firmware update has been completed. You can now close the browser window and check you are surfing the internet as per normal.


If you need any assistance at all please do not hesitate to contact us.

Thank you for your assistance.


Additional Settings (not required)

After the update, you can log back in to the modem and check or change any custom settings.
Please note upon first log in after the firmware update you will need to go through a basic setup wizard.

This consists of the following settings –


Scorch Communications (Canterbury) Ltd

Level 2, 88 Division Street, Riccarton, Christchurch
Phone0800 SCORCH (0800 726 724)
PostP.O. Box 8708, Christchurch 8440, New Zealand