Thank you for visiting our support page.
Below you will find basic internet and email settings, as well as guides for common support topics.
Below you will find basic internet and email settings:
| DNS Servers | |
| Primary DNS | 27.110.127.200 |
| Secondary DNS | 27.110.127.201 |
| Email Settings | |
| Account Type | POP3 |
| Incoming Server | pop3.scorch.co.nz |
| SSL Enabled | Port 995 |
| Outgoing Server | smtp.scorch.co.nz |
| SSL Enabled | Port 465 |
| Outgoing authentication YES, Use the same settings as incoming server | |
| Username | Your FULL email address (i.e. joebloggs@scorch.co.nz) |
| Password | Your Password |
Network Status:
Please click the Network link on the navigation bar above. We endeavour to update our Twitter feed with any network issues as soon as possible.
Support Desk:
0800 SCORCH (0800 726 724)
support@scorch.co.nz
Terrestrial Wireless First Aid – What can I do?
Please download our Terrestrial Wireless Internet First Aid checklist and save or print it so you can access it if you are experiencing problems. This is the best first step to go through before contacting our support desk.
TeamViewer Download
Click here to download TeamViewer client
Other Support Topics:
Please click on the desired support or setup topic below.
