Thank you for visiting our support page.
Below you will find basic internet and email settings, as well as guides fo the most common support topics.
Below you will find basic internet and email settings:
|SSL Disabled||Port 110|
|SSL Enabled||Port 995|
|SSL Disabled||Port 25|
|SSL Enabled||Port 465|
|Outgoing authentication YES, Use the same settings as incoming server|
|Username||Your FULL email address (i.e. firstname.lastname@example.org)|
Please click the Network link on the navigation bar above. We will endeavour to update our Twitter feed with any network issues as soon as possible.
0800 SCORCH (0800 726 724)
Terrestrial Wireless First Aid – What can I do?
Please download our Terrestrial Wireless Internet First Aid checklist and save or print it so you can access it if you are experiencing problems.
This is the best first step to go through before contacting our support desk.
RBI Modem Firmware Update
Other Support Topics:
Please click on the desired support or setup topic below.