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Support - Fast, Reliable Internet for Rural NZ - Scorch
Support
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Thank you for visiting our support page.
Below you will find basic internet and email settings, as well as guides fo the most common support topics.

Below you will find basic internet and email settings:
DNS Servers
Primary DNS 27.110.127.200
Secondary DNS 27.110.127.201
Email Settings
Account Type POP3
Incoming Server pop3.scorch.co.nz
SSL Disabled Port 110
SSL Enabled Port 995
Outgoing Server smtp.scorch.co.nz
SSL Disabled Port 25
SSL Enabled Port 465
Outgoing authentication YES, Use the same settings as incoming server
Username Your FULL email address (i.e. joebloggs@scorch.co.nz)
Password Your Password

Network status:

Please click the Network link on the navigation bar above. We will endeavour to update our Twitter feed with any network issues as soon as possible.

 

Support desk:
0800 SCORCH (0800 726 724)

support@scorch.co.nz

 

Terrestrial Wireless First Aid –¬†What can I do?

Please download our Terrestrial Wireless Internet First Aid checklist and save or print it so you can access it if you are experiencing problems.
This is the best first step to go through before contacting our support desk.

 

Other Support Topics:
Please click on the desired support or setup topic below.

Home & Wireless Networking Guide
PDF FILE
Email Setup: Apple IOS
Mobile Devices e.g iPhone
PDF FILE
Email Setup: Outlook Express
PDF FILE
Email Setup: Outlook 2003
PDF FILE
Email Setup: Outlook 2010
PDF FILE
Email Setup: Windows Live Mail
PDF FILE
Email Setup: Windows Mail
Vista
PDF FILE
Email Setup: Linux
PDF FILE
Email Tip: Managing your emails while on holiday
Outlook Express
PDF FILE

Scorch Communications (Canterbury) Ltd

Level 2, 88 Division Street, Riccarton, Christchurch

Salessales@scorch.co.nz
Supportsupport@scorch.co.nz
Accountsaccounts@scorch.co.nz
Phone0800 SCORCH (0800 726 724)
Overseas?Call us on 0064 2 825517578
Fax03 374 6970
PostP.O. Box 8708, Christchurch 8440, New Zealand